eCommerce LabWorks
eCommerce LabWorks AI-Driven Commerce Consulting
AI-Driven Consulting & Managed Services

Transform Your eCommerce Vision Into Market Dominance

Strategic consulting that accelerates growth, optimizes operations, and delivers measurable ROI. From platform selection to scaling strategies, eCommerce LabWorks is your catalyst for digital commerce success.

AI-native strategy
Experiments, automation, and architectures designed for modern tools.
Ongoing partnership
Managed services that help your team execute and scale.
eCommerce LabWorks logo

Strategic eCommerce Services & Managed Operations

eCommerce LabWorks blends strategic consulting, experimentation, and AI-driven insight with hands-on managed services so initiatives move from roadmap to reality.

Strategy

Digital Commerce Strategy

  • Align revenue goals, customer journeys, and technology capabilities into a 12–24 month roadmap.
  • Prioritize initiatives by impact, effort, and investment with clear KPIs.
Platforms

Platform Selection & Replatforming

  • Evaluate platforms and architectures against requirements, budget, and growth plans.
  • Deliver decision briefs with TCO, migration steps, and risk mitigation.
CRO & UX

Conversion Rate Optimization Lab

  • Diagnose friction in navigation, search, merchandising, and checkout experiences.
  • Run structured experiments that lift conversion, AOV, and repeat purchase rate.
Managed

eCommerce Managed Services

  • Ongoing management of campaigns, merchandising, on-site changes, and testing programs.
  • Monthly Lab Sessions to review performance, plan experiments, and adjust the roadmap.
  • Optional fractional leadership to coordinate agencies, vendors, and internal teams.

AI-Driven Solutions for Modern Commerce

AI is embedded into every LabWorks engagement—from audience insights to merchandising decisions—with a focus on safety, transparency, and measurable ROI.

Personalization

Product Discovery

  • Recommendation strategies and predictive sorting tuned to your catalogue.
  • Contextual content and offers that increase revenue per visitor.
CX Automation

Guided Selling & Support

  • AI assistants that resolve common questions and guide shoppers to the right products.
  • Smart routing and self-service flows that reduce ticket volume.
Forecasting

Demand & Inventory Intelligence

  • Forecasting models that cut stockouts and overstock.
  • Signals for purchasing, allocation, and promotion planning.
Content

AI-Enhanced Merchandising

  • AI-assisted copy and creative testing that preserve brand voice.
  • Playbooks for safely operationalizing AI in daily workflows.

eCommerce Lab Assessment

Every engagement starts with a structured assessment that benchmarks your ecommerce maturity and uncovers the fastest paths to measurable ROI.

Growth & Revenue

  • Channel mix, acquisition efficiency, and retention performance.
  • Conversion, AOV, and LTV benchmarks versus your goals.

Experience & Conversion

  • UX across devices, navigation, search, and merchandising.
  • Checkout friction, messaging clarity, and personalization maturity.

Operations & Supply Chain

  • Fulfillment speed, accuracy, and returns performance.
  • Automation level across ordering, service, and internal workflows.

Technology & Data

  • Platform fit, integrations, and scalability of your stack.
  • Data quality, analytics, and AI readiness across teams.

You receive an executive summary, a red–yellow–green scorecard, and a 90-day action plan with estimated impact and effort for each initiative.

From Experiments to Outcomes

Practical, test-and-learn programs that tie directly to revenue, margin, and operational efficiency.

+22%
Conversion Rate

DTC Apparel Brand

Improved navigation, PDPs, and checkout while rolling out AI-driven personalization, leading to a 30% year-over-year revenue lift.

-60%
Manual Order Entry

B2B Distributor

Modernized portal with account-based pricing and automated workflows, reducing quote time from days to minutes.

+15%
Inventory Turns

Omnichannel Retailer

Deployed forecasting and replenishment improvements using AI-enhanced demand signals across stores and ecommerce.

eCommerce LabWorks

About eCommerce LabWorks

eCommerce LabWorks is led by practitioners with decades of experience in ecommerce strategy, platform implementations, and AI experimentation. The team has guided DTC brands, retailers, and B2B manufacturers through complex replatforming, scaling, and modernization initiatives.

  • 20+ years leading ecommerce and digital transformation programs.
  • Deep experience across enterprise, mid-market, and founder-led DTC businesses.
  • Proven track record building high-performing teams and partner ecosystems.

Point of view: AI is a force multiplier, not a replacement for sound strategy and disciplined execution.

Schedule Your eCommerce Lab Session

Share a bit about your ecommerce challenges and goals. You’ll get a response within one business day with recommended next steps.

Prefer email? Reach out at info@ecommercelabworks.com.

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